[PDF.41jq] South Africa’s BPO Service Advantage: Becoming Strategic in the Global Marketplace (Technology, Work and Globalization)

South Africa’s BPO Service Advantage: Becoming Strategic in the Global Marketplace (Technology, Work and Globalization)

[PDF.df26] South Africa’s BPO Service Advantage: Becoming Strategic in the Global Marketplace (Technology, Work and Globalization)

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 |  2016-01-12 |  2016-01-12 | File type: PDF

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||About the Author|Dr. Leslie P. Willcocks has an international reputation for his work on global management, outsourcing, e-business, information management, IT evaluation, strategic IT and organizational change. He is Professor in Technology Work and Globalizati

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

You can specify the type of files you want, for your device.South Africa’s BPO Service Advantage: Becoming Strategic in the Global Marketplace (Technology, Work and Globalization)   |  Leslie P. Willcocks, Mary C. Lacity, A. Craig. A good, fresh read, highly recommended.

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